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Answers to Common Questions

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As an OEM and ODM manufacturer, Shandong Vanse Group is a national high-tech enterprise specializing in the research and development, manufacturing, sales, and after-sales service of construction machinery. With over 50 inventions and 200 patents, our products have been exported to more than 80 countries worldwide.

We specialize in the development and manufacturing of telescopic handlers (telehandlers), designed for demanding construction, industrial, and material-handling applications.

We provide a comprehensive and rapid-response after-sales service system, including:

  • 24/7 remote real-time technical support via video guidance
  • Troubleshooting support through telephone, WhatsApp, Facebook, YouTube, and WeChat
  • Warranty parts ready for free delivery within 48 hours via DHL or TNT
  • Clear and efficient problem-solving through recorded and shared troubleshooting videos

Our goal is to minimize downtime and ensure reliable equipment operation.

We accept flexible payment terms, including:

  • Telegraphic Transfer (T/T): 30% deposit before production and 70% balance before shipment
  • Bank transfer
  • PayPal
  • Letter of Credit (L/C)
  • In-stock products: approximately 15–20 days
  • Out-of-stock items or large orders: approximately 30–60 days, depending on order quantity and specifications

We are supported by a professional R&D team and dedicated QA and QC teams. Our production process follows strict quality management standards, and all products are certified with CE and ISO9001, ensuring consistent performance, safety, and reliability.

What We Do?

Engineered for Performance: VANSE’s Machinery Development Process

We transform project requirements into reliable, heavy-duty construction machinery through a streamlined and professional process.

Requirement Consultation

We work closely with customers to understand application scenarios, technical requirements, configurations, and compliance standards.

Technical Design

Our engineering team develops optimized design and production plans, ensuring performance, safety, and efficiency meet project demands.

Precision Manufacturing

Using advanced manufacturing equipment and strict quality control systems, we produce machinery built for durability and demanding working conditions.

Testing & Certification

Each machine undergoes comprehensive inspection and performance testing to ensure compliance with international standards and consistent operating reliability.

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What Happens Next?

01. Rapid Response & Technical Consultation

Our technical specialists will carefully review your request and contact you to discuss your application, requirements, and operating conditions.

02. Customized Solution & Quotation

Based on your needs, we will provide a detailed solution, including equipment specifications, configuration options, and transparent pricing.

03. Order Confirmation & Production Execution

After confirming all technical details and timelines, we finalize the order and begin precision manufacturing under strict quality control.