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VANSE GALLERY

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Answers to Common Questions

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Shandong VANSE Group is a national high-tech enterprise integrating R&D, manufacturing, sales, and after-sales service. We are an OEM/ODM manufacturer. We hold over 50 invention patents and over 200 patents, and our products are sold to more than 80 countries and regions worldwide.

We specialize in the research and development and manufacturing of construction machinery such as telehandlers, mini excavators, and skid steer loaders, and can also provide a variety of attachments.

We provide 24/7 remote real-time video troubleshooting guidance.

We offer 24/7 troubleshooting response service, supporting multiple channels including telephone, WhatsApp, Facebook, YouTube, and WeChat. We ensure that parts covered under warranty within 48 hours can be shipped free of charge via DHL or International Air Freight. We provide clear and efficient troubleshooting guidance through video recording and sharing.

Payment methods: Wire transfer (TT) and X Transfer (50% deposit required before production, with the remaining 50% due before shipment).

Generally, if the product is in stock, we will arrange shipment within 7 days after receiving payment. However, if the product is out of stock or the order volume is large, the production cycle may be extended to 25-35 days.

We have a strong R&D team, as well as professional quality assurance (QA) and quality control (QC) teams. Our products have obtained EPA, CE, ISO9001, ISO14001, ISO45001, and other quality certifications.